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As an international company doing business for over 90 years, we are committed to high ethical standards and continue to embrace the transformation of our of human resources and our employee experience in order to support our changing, growing business. At Targetti USA we strive to provide our employees with the tools, motivation, and inspiration they need to complete their jobs with passion and purpose. Whether it’s the tools that enable a more productive remote work environment with a workplace culture that recognizes and embraces our differences, the foundation of our parent company embraces diversity and inclusivity from all walks of life and cultures.
Defined as the arts and other manifestations of human intellectual achievement regarded collectively.
Targetti USA is a division of the 3F Filippi | Targetti Group worldwide. We offer the opportunity to grow within a small company dynamic.
Creating an environment where the best people come to do their best work. The core of our company is the people. The people aren’t just employees – they are “Famiglia”. We encourage our employees to bring their fresh ideas, perspectives, and experiences to deliver the best solutions for our customers.
Our employees often go above and beyond for us and we like to recognize them for their continued efforts and dedication. We host our employees to monthly lunches, bring them to a variety of special events, provide them with special awards recognition in many forms just to let them know how much we value them.
At Targetti we have never lost sight of the fact that our success is due to hard work, dedication, talent and passion. From our Company’s earliest days to today where we have over 300 associates worldwide, recognition of the value and significance of our associate’s contributions has been the foundation of our philosophy as a Company. We consider our culture to be among our innovations providing a positive and safe working environment with a zero-tolerance policy for any kind of workplace harassment. Over decades our management has built Targetti’s culture into what it is today, a place for the exchange of ideas, collaboration and where client represents the main focus. Today, that culture is the unifying force for our many business units around the world. Human Resources division works in partnership with executive management as a valued strategic partner towards the development of Targetti company. Our policies are set up to ensure that the talented and skilled people that join us have successful and diversified development opportunities along their career path, both nationally and internationally, where they can build both their skills and the know-how of our company.
As our Company grows and evolves, we remain dedicated to maintaining a dynamic and inclusive work environment. We value the individual talent that comprises this company and are committed to equal opportunities for each employee’s advancement. We believe that people hold the key to achieving our business objectives and our overall success. People constitute our most important asset. We offer flexibility to encourage a healthy work home balance. We offer many exciting career opportunities and are always searching for the most talented people to join our team. We conduct our business in accordance with values and principles that place value in our people’s successes, namely: trust and loyalty, mutual respect, learning culture, exciting and challenging environment. The Human Resources mission is to make sure these corporate values are reflected and promoted in HR practices across the Targetti, and that priority is given to providing leadership, expertise, and guidance in instilling them. We rely on each individual to preserve the enduring quality, integrity and excellence for which the Company is renowned.
Targetti is a compelling place to work. Ours is a high-performance culture that emphasizes high-integrity business practices as well as work/life balance. We manage by objectives and successes are rewarded accordingly; we regularly review performances and offer supportive training; we facilitate diversity in career paths; we empower our people to take initiatives. In return, we expect our people to actively contribute to the company’s success and show commitment and loyalty to the company. We also aim to maintain an environment, which encourages people to actively contribute towards developing products and services, keeping us ahead of the competition.
Our objective is to ensure that talented and skilled resources have successful and diversified development opportunities along their career path, both nationally and internationally in a context of tough competition. Targetti aims to recruit the best potential worldwide, ranging from professionals to young graduates. Professionals bring knowledge and experience, whilst graduates develop their skills on the job with an eye to the future success of the company. Positions available are operational, each with specific responsibilities and set objectives to be reached. Targetti places importance on performance management, aiming to develop all levels of competencies within the organization. We are committed to providing an environment where professional competencies are continuously developed; where trade skills are the finest in the industry and where professional development is considered a priority. We offer a generous benefits package including medical, dental, vision insurance, life insurance, FSA, dependent care, 401K retirement with employer match, and incentive plans. We recognize employees for their contributions through appreciation programs and team building events.
The Materials & Planning Manager is responsible for leading materials management, production planning, scheduling, and ERP/MRP planning activities to support customer delivery commitments and operational performance. This position uses advanced planning and decision-support systems, such as SAP, Oracle, or comparable Tier 1 ERP platforms, to balance customer demand, material availability, production capacity, inventory, and lead times.
The ideal candidate has extensive manufacturing planning and materials management experience, strong ERP/MRP expertise (SAP), and demonstrated leadership or supervisory experience. This role works cross-functionally with Production, Customer Service, Quality, and other departments to maintain accurate production plans, resolve constraints, and drive continuous improvement.
• Provide leadership and direction across materials management, procurement, planning, and scheduling activities.
• Set priorities for the Scheduling & Planning, Materials, and Procurement Teams that align with Sales, Inside Sales Quality, Production and other departments.
• Serve as an escalation point for complex scheduling, material availability, and production planning issues.
• Resolve escalated issues, remove obstacles, and manage internal or cross-functional conflicts constructively.
• Support the development and implementation of standardized planning processes, procedures, and best practices.
• Provide training, guidance, and mentorship to employees involved in production planning, scheduling, materials management, and ERP/MRP processes.
• Conduct performance evaluations and provide guidance, setting clear expectations and fostering accountability throughout their team.
• Lead materials planning activities to ensure adequate material availability while supporting inventory and working-capital objectives.
• Collaborate with Purchasing, Inventory, Production, and other departments to resolve material exceptions and maintain production continuity.
• Monitor material requirements and supplier lead times to identify potential risks before they affect production or customer commitments.
• Support efficient material flow and inventory utilization to minimize production interruptions.
• Identify and resolve planning, inventory, or transactional issues affecting material availability and inventory accuracy.
• Recommend adjustments to planning parameters, safety stock, order quantities, and inventory strategies based on demand and operational requirements.
• Monitor progress and adjust schedules as needed to address changing priorities or material constraints.
• Identify production bottlenecks and recommend schedule adjustments to maintain workflow and on-time delivery.
• Support continuous improvement initiatives in manufacturing performance, workflow efficiency, quality, and customer service standards.
• Utilize ERP/MRP planning outputs to identify material shortages, excess inventory, obsolete or slow-moving materials, and supply risks.
• Ensure production schedules within the ERP/MRP planning systems are developed, analyzed, and maintained to balance customer demand, material availability, capacity constraints, and delivery commitments.
• Maintain and optimize ERP/MRP planning parameters, including lead times, planning policies, safety stock levels, order quantities, routings, and Bills of Material (BOMs).
• Generate and analyze ERP/MRP reports to evaluate capacity utilization, schedule attainment, inventory performance, material availability, and delivery metrics.
• Monitor production schedules, work order status, inventory levels, and planning KPIs to support on-time delivery.
• Analyze production, inventory, and planning data to identify trends, risks, and opportunities to improve planning accuracy.
• Identify and lead continuous improvement initiatives related to planning processes, material flow, inventory management, system utilization, and operational efficiency.
• Support ERP/MRP process improvements and implementation of planning best practices across the organization.
• Lead Procurement Team
• Provide oversight to source raw materials, components, and parts.
• Oversee and negotiate pricing, contracts, and lead times.
• Evaluate and develop suppliers to ensure product quality is high and deliveries are on time.
• Approve and review purchase orders and follow-ups.
• Calculate production, quality inspection, and packing timelines to establish accurate Estimated Ship Dates (ESDs).
• Review ERP/MRP material requirements, inventory availability, capacity, and lead times to determine achievable delivery dates.
• Develop contingency plans for production delays, supplier lead-time changes, material shortages, or capacity constraints.
• Maintain accurate ESDs within the ERP/MRP system by continuously monitoring material availability, production capacity, and schedule adherence.
• Proactively communicate ESD changes, risks, and schedule updates to Regional Sales Team, Inside Sales/Customer Service, and other internal stakeholders.
• Monitor, release, and manage production work orders within the ERP/MRP system to ensure accurate scheduling, timely processing, and delivery performance.
• Maintain planning system integrity by ensuring work order, routing, scheduling, and related planning information is accurate and current.
• Release and track sample orders to support customer and sales requirements.
• Investigate and correct improperly processed or closed work orders to maintain system and inventory accuracy.
• Ensure work orders are appropriately prioritized based on customer requirements, material availability, and production capacity.
• Reduce material, transportation, and storage costs.
• Monitor material usage and waste.
• Support budgeting and cost-saving initiatives.
• Maintain accurate ERP/MRP data: BOMs, lead times, min/max levels
• Analyze material performance KPIs (inventory turns, supplier OTIF, etc.)
• Improve processes through lean or continuous improvement methods
• Perform additional tasks as needed to support planning, scheduling, materials, purchasing, logistics, and production workflows.
• Bachelor’s degree in supply chain, operations management, business, engineering, or related field
• APICS CPIM or CSCP Certification
• 7–10 years of progressive experience in production planning, materials management, supply chain, procurement, manufacturing operations, or a related field.
• Advanced experience implementing, improving, using, analyzing, and reporting Tier 1 ERP/MRP and decision-support systems, such as SAP, Oracle, or comparable enterprise platforms. (Strong experience with SAP preferred.)
• Master level production planning, MRP, materials management, inventory control, capacity planning, and manufacturing process experience.
• Experience managing production schedules, material requirements, work orders, inventory, and customer delivery commitments.
• Strong analytical and problem-solving skills with the ability to interpret ERP/MRP data and translate planning information into operational decisions.
• Experience with lean manufacturing, continuous improvement, or related operational improvement methodologies.
• Expert level Microsoft Excel capabilities and MS Dynamics and Power BI
• Strong inventory record accuracy, optimization and data analysis capabilities
• IDemonstrated leadership experience within a manufacturing or operations environment.
• Expert level negotiation and supplier management skills
• Actively listens and communicates concisely and clearly
• Coaches team members by providing actionable feedback
• Holds self and others accountable for exceptional service delivery
• Brings a positive, can-do attitude
• 5+ years of building, leading, and developing teams
• Compensation will be commensurate with the candidate’s experience and education, as this role is open to a range of skill levels.
• Health Insurance: Employee HMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
• Dental Insurance: Employee DHMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
• Vision Insurance: 100% paid by Targetti
• Life Insurance (paid by Targetti) with option to purchase additional coverage
• Additional Health Resources through United Healthcare (fees may apply)
• Flexible Spending Account (FSA) option for healthcare and dependent care expenses
• 401(k) Profit Sharing Plan with match
• Time Off Benefits
• Professional Development
Candidates are required to undergo a background check. Targetti USA, Inc. reserves the right to verify all information provided by applicants and to conduct screenings in accordance with applicable laws. Additionally, candidates must have legal authorization to work in the United States.
To contribute to efficient and high-quality production by assembling and soldering lighting and wiring components according to SOPs and layout drawings, while collaborating closely with the production team and maintaining precision and safety standards.
• Use extreme precision to prepare surfaces, apply flux, and heat to fuse pieces together.
• Preparation of linear strip lights.
• Assembly of linear strip lights.
• Assembly of wire leads and harnesses per layout drawings.
• Collaborate with the Production Floor Manager to assemble product orders using hand tools, saws, and drills.
• Review production order documentation and Standard Operating Procedures (SOPs) to complete builds accurately and efficiently.
• Maintain a clean and orderly work environment, including production areas and tool storage.
• Follow housekeeping best practices to ensure a safe and efficient workspace.
• Participate in special assignments or projects as needed.
• Follow all safety protocols and company procedures.
• Help train co-workers on assigned tasks and contribute to a culture of safety and continuous improvement.
• The ideal candidate is mechanically inclined, eager to learn, and committed to maintaining quality and safety in a production environment.
• 1 year minimum proven soldering experience.
• Previous experience in the architectural lighting industry is highly valued but not required.
• Must be able to report to the Costa Mesa office daily
• Lift, move, and adjust items up to 25 lbs.
• Remain seated or standing for extended periods as tasks require.
• Perform repetitive hand, wrist, and finger motions.
• Work in environments with varying temperatures and occasional noise.
• Ability to understand and communicate in English.
• Positive attitude and commitment to delivering exceptional customer service
• Pay will be based on experience.
• Health Insurance: Employee 100% HMO paid by Targetti with option to upgrade to PPO at additional cost
• Dental Insurance: Employee 100% HMO paid by Targetti with option to upgrade to PPO at additional cost
• Vision Insurance: 100% paid by Targetti
• Life Insurance ($25,000 paid by Targetti) with option to purchase additional coverage
• Additional Health Resources through United Healthcare (fees may apply)
• Flexible Spending Account (FSA) option for healthcare and dependent care expenses
• 401(k) Profit Sharing Plan with match
• Time Off Benefits
• Professional Development
Candidates are required to undergo a background check. Targetti USA, Inc. reserves the right to verify all information provided by applicants and to conduct screenings in accordance with applicable laws. Additionally, candidates must have legal authorization to work in the United States.
The Production Planner is responsible for developing and maintaining production schedules that align customer demand, material availability, and production capacity to ensure on-time delivery. This role partners with production, warehouse, inventory, and sales teams to coordinate work orders, maintain accurate Estimated Ship Dates (ESDs), monitor material availability, and support efficient production operations through effective planning and ERP/MRP data management.
• Develop, analyze, and maintain daily and weekly production schedules within the ERP/MRP planning system, balancing customer demand, material availability, capacity constraints, and delivery commitments.
• Review system-generated planning recommendations and take appropriate action to support production flow and on-time delivery performance.
• Prioritize production orders to meet customer delivery commitments.
• Coordinate with production teams to ensure work is completed according to schedule.
• Monitor production progress and adjust schedules as needed to address changing priorities or material constraints.
• Identify production bottlenecks and recommend schedule adjustments to maintain workflow and on-time delivery.
• Calculate production, quality inspection, and packing timelines to establish accurate Estimated Ship Dates (ESDs).
• Review ERP/MRP material requirements and inventory availability to ensure components are available to support scheduled production.
• Develop contingency plans for production delays, including changes in supplier lead times or material availability.
• Maintain accurate Estimated Ship Dates (ESDs) within the ERP/MRP system by monitoring material availability, production capacity, and schedule adherence.
• Communicate ESD updates and schedule changes to Sales, Customer Service, and other internal stakeholders.
• Monitor, release, and manage production work orders within the ERP/MRP system to ensure accurate scheduling, timely processing, and delivery performance.
• Maintain planning system integrity by ensuring work order, routing, and scheduling information is accurate and up to date.
|• Release and track sample orders to support customer and sales requirements.
• Correct or reopen improperly closed work orders as needed to maintain system accuracy.
• Ensure work orders are prioritized appropriately to support production goals and customer commitments.
• Utilize ERP/MRP planning outputs to identify material shortages, excess inventory, and supply risks that may impact production schedules or customer commitments.
• Collaborate with purchasing and inventory teams to resolve system-generated material exceptions and maintain schedule continuity.
• Support efficient material flow to minimize production interruptions.
• Assist with maintaining inventory accuracy by identifying planning or material issues affecting production.
• Maintain and optimize ERP/MRP planning parameters, including lead times, planning policies, safety stock levels, and Bills of Material (BOMs).
• Generate and analyze ERP/MRP planning reports to evaluate capacity utilization, schedule attainment, inventory performance, and delivery metrics.
• Monitor production schedules, work order status, inventory levels, and planning metrics to support on-time delivery.
• Analyze production and inventory data to identify trends and improve planning accuracy.
• Identify opportunities to improve planning processes, production flow, and operational efficiency through continuous improvement initiatives.
• Perform additional tasks as needed to support purchasing, logistics, and production workflows.
• Effectively leveraging the ERP/MRP planning system to manage production schedules, capacity constraints, material availability, and customer delivery commitments.
• Maintaining accurate planning, inventory, and work order data that supports reliable production execution.
• Maintaining reliable Estimated Ship Dates (ESDs) through proactive planning and communication.
• Ensuring production has the materials needed to meet schedule requirements.
• Identifying scheduling conflicts and production bottlenecks before they impact delivery.
• Supporting inventory accuracy and efficient production flow through effective planning and coordination.
• Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, Industrial Engineering, or a related field preferred.
• Three (3) to five (5) years of experience in production planning, manufacturing, operations, or a related role.
• Experience in a manufacturing or assembly environment preferred.
• Demonstrated experience using ERP/MRP planning systems (SAP preferred) to create and maintain production schedules, manage capacity, review material requirements, release work orders, and support customer delivery commitments.
• Strong understanding of Material Requirements Planning (MRP), capacity planning, inventory planning, and production control principles within a manufacturing environment.
• Proficient in Microsoft Excel, including formulas, pivot tables, and data analysis.
• Ability to analyze production schedules, material requirements, inventory levels, and production capacity to support on-time delivery.
• Ability to interpret Bills of Material (BOMs), production routings, and manufacturing documentation.
• Strong analytical, organizational, and problem-solving skills with a high attention to detail.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across production, warehouse, inventory, sales, and operations teams.
• Ability to manage multiple priorities in a fast-paced manufacturing environment while adapting to changing business needs.
• APICS CPIM or CSCP certification is a plus but not required.
• Compensation will be commensurate with the candidate’s experience and education, as this role is open to a range of skill levels.
• Health Insurance: Employee HMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
• Dental Insurance: Employee DHMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
• Vision Insurance: 100% paid by Targetti
• Life Insurance (paid by Targetti) with option to purchase additional coverage
• Additional Health Resources through United Healthcare (fees may apply)
• Flexible Spending Account (FSA) option for healthcare and dependent care expenses
• 401(k) Profit Sharing Plan with match
• Time Off Benefits
• Professional Development
Candidates are required to undergo a background check. Targetti USA, Inc. reserves the right to verify all information provided by applicants and to conduct screenings in accordance with applicable laws. Additionally, candidates must have legal authorization to work in the United States.
Employment Type: Full-Time
Location: Targetti USA Headquarters – Costa Mesa, CA (On-Site Position)
The Inside Sales & Customer Service Support role is responsible for ensuring exceptional customer experience and seamless internal coordination across the sales and order fulfillment process. This position supports a designated sales territory by managing inbound inquiries, processing orders and quotations, and acting as a key liaison between customers, regional sales teams, and internal departments. The primary goal is to uphold high standards of responsiveness, accuracy, and service while contributing to the overall efficiency and success of the sales operation.
• Serve as the primary point of contact for a designated sales territory
• Respond to inquiries from the Regional Sales team and customers with urgency and accuracy
• Provide pre- and post-sale support to customers, including product information and issue resolution
• Assist with customer questionnaires and coordinate timely responses
• Monitor and follow up on high-priority and aging orders to ensure timely delivery and satisfaction
• Review and vet incoming orders for accuracy (codes, pricing, BOM, commission, etc.)
• Process vetted sales and sample orders in SAP, ensuring a minimum of two entries per week
• Manage the full order lifecycle—from quote to shipment—by coordinating with internal teams
• Run SAP transaction VA05 to verify order accuracy, programming, and invoicing status
• Track and follow up on sample orders; ensure samples meet quality standards and are returned or invoiced appropriately
• Perform lighting take-offs from building/project drawings
• Create drawing markups using Bluebeam Revu or Adobe
• Generate formal quotations in Pivotal within 48 hours, including fixture layouts, counts, IDs, and BOMs
• Monitor and manage USA Orders and USA Quotes inboxes; route inquiries to appropriate team folders
• Prioritize and schedule inbound communications; respond via phone and email in a timely manner
• Use SAP and other internal systems to pull necessary data (invoices, proformas, tracking info, packing slips, etc.)
• Review Google ESD reports daily; communicate estimated ship dates as needed
• Monitor custom order reports (13 & 14); coordinate with Planning and Engineering to ensure timely part numbers and SAP updates
• Assist with accounting and sales reporting tasks
• Prepare and run reports for sales meetings
• Participate in training for new and current team members
• Continuously develop product and industry knowledge
• Support cross-functional collaboration to improve workflow and customer satisfaction
• Take on ad hoc tasks and responsibilities as needed to support team objectives and company operations. These may vary based on business needs and management direction.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
The responsibilities listed above are not exhaustive. Your duties may evolve, and additional responsibilities may be assigned as needed without prior notice.
• Associate degree or equivalent work experience required
• 3+ years of experience in customer service, inside sales, or a related role—preferably within the lighting or architectural products industry
• Previous experience in the architectural lighting industry is highly valued but not required
• Must be able to report to the Costa Mesa office daily
• Proficient in Microsoft Office (Excel, Word), Adobe Acrobat, and Pivotal
• Strong general PC/computer skills
• Bonus (not required): Experience with SAP, AGI, AutoCAD, Photometric ToolBox, and Bluebeam Revu
• Self-motivated, proactive, and detail-oriented
• Strong sense of urgency and ability to work independently and as part of a team
• Excellent follow-up, organizational, and multitasking skills
• Fast learner with the ability to adapt quickly in a dynamic, fast-paced environment
• Fluent in English; Italian is a plus
• Strong people skills with a professional and approachable demeanor
• Positive attitude and a passion for delivering exceptional customer service
• Compensation will be commensurate with the candidate’s experience and education, as this role is open to a range of skill levels.
• Health Insurance: Employee HMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
• Dental Insurance: Employee DHMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
• Vision Insurance: 100% paid by Targetti
• Life Insurance (paid by Targetti) with option to purchase additional coverage
• Additional Health Resources through United Healthcare (fees may apply)
• Flexible Spending Account (FSA) option for healthcare and dependent care expenses
• 401(k) Profit Sharing Plan with match
• Time Off Benefits
• Professional Development
Candidates are required to undergo a background check. Targetti USA, Inc. reserves the right to verify all information provided by applicants and to conduct screenings in accordance with applicable laws. Additionally, candidates must have legal authorization to work in the United States.
• Managing Regional agent partners.
• Specification sales calls promoting Targetti and Duralamp brands to the following: Lighting designers, Architects, Engineers & Contractors
• Generating profitable sales of Targetti and Duralamp brand products.
• Providing sales forecast data for annual sales budgeting.
• Providing market feedback for product development, market positioning, marketing materials.
• Industry events (trade shows, local chapter DLF, IES, IALD).
• Weekly sales meeting attendance.
• Agent project review vs. budget and upcoming pipeline.
• Weekly reports of activates/projects/clients.
• Midwest
• Northwest
• Southeast
• 3-5 years industry related experience.
• 4 year degree.
• Sales training program.
• Ability to multi-task in a high volume, fast paced work environment with very tight deadlines.
• Team player with the capability to work independently, with strong troubleshooting and problem solving skills.
|• Strong work ethic; extremely detail oriented and efficient.
• Excellent oral and written communication skills.
• Compensation will be commensurate with the candidate’s experience and education, as this role is open to a range of skill levels.
• Health Insurance: Employee HMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
• Dental Insurance: Employee DHMO: 100% paid by Targetti with option to upgrade to PPO at additional cost
• Vision Insurance: 100% paid by Targetti
• Life Insurance (paid by Targetti) with option to purchase additional coverage
• Additional Health Resources through United Healthcare (fees may apply)
• Flexible Spending Account (FSA) option for healthcare and dependent care expenses
• 401(k) Profit Sharing Plan with match
• Time Off Benefits
• Professional Development
Candidates are required to undergo a background check. Targetti USA, Inc. reserves the right to verify all information provided by applicants and to conduct screenings in accordance with applicable laws. Additionally, candidates must have legal authorization to work in the United States.